This section outlines the internal tools used by MotionMC Network Staff, along with their basic usage and best practices.
Proper use of these tools is essential to ensure efficient, organized, and secure server management.
General Principles
- Staff tools must be used exclusively for role-related purposes.
- Misuse, abuse, or improper use may result in sanctions.
- In case of doubt about a tool, it must be clarified before use.
- Not all tools are available to all ranks.
Administration Panel
Purpose: Technical server management.
Main functions:
- Server restarts.
- File management.
- Resource monitoring.
- Instance control.
Best practices:
- Do not restart servers without a justified reason.
- Avoid making changes without proper knowledge.
- Report important incidents.
Ticket System
Purpose: User support and assistance.
Main functions:
- Handling user requests.
- Resolving questions and issues.
- Escalating cases.
Best practices:
- Respond clearly, formally, and professionally.
- Do not close tickets without resolution or confirmation.
- Avoid ambiguous or incomplete responses.
Moderation Bots
Purpose: Enforcement of sanctions and server control.
Main functions:
- Muting, kicking, or banning users.
- Logging sanctions.
- Moderation automation.
Best practices:
- Always apply sanctions according to the regulations.
- Review actions before executing them.
- Avoid impulsive sanctions.
Internal Staff Channels
Purpose: Internal team communication.
Main functions:
- Asking questions.
- Staff coordination.
- Incident reporting.
Best practices:
- Keep conversations relevant and professional.
- Avoid unnecessary channel clutter.
- Use the appropriate channel for each situation.
Internal Documentation
Purpose: Primary reference for Staff actions.
Main functions:
- Consulting regulations.
- Procedures and guides.
- Training resources.
Best practices:
- Consult before acting when in doubt.
- Stay up to date.
- Do not share outside the Staff.
The following are considered misuse, among others:
- Using tools without justified reason.
- Executing actions without proper knowledge.
- Abusing permissions.
- Using tools for personal or third-party benefit.
Such behavior may result in internal sanctions, including removal of the rank.
Staff Responsibility
Every Staff member is responsible for:
- Knowing the tools they have access to.
- Using them correctly.
- Acting with judgment and responsibility.
- Requesting help when in doubt.
Last modified on March 30, 2026
